National Information & Communications Technology Authority

National Information & Communications Technology Authority

Inform, Communicate & Transform
  • Home
  • About Us
  • Licensing
    • Types of Licenses We Issue
    • Licensing Procedure
    • Licensing Fees
    • Terms & Conditions (Rules)
    • Application Forms (Licensing)
    • Class Licenses (Radio-communications)
    • Registered Licensees
  • Regulatory
    • Rules
    • Standards & Compliance
      • Type Approvals (Site)
    • Telecommunications
      • SIM Card Registration & FAQ
      • Numbering
      • Cabling
      • Controlled Customer Equipment (CCE)
    • Internet
      • Cybercrime & Cybersecurity
      • PNG Internet Exchange Point (IXP)
      • PNGCERT
    • Spectrum & Radio-Communications
      • Radio-frequency Spectrum Allocation Table/Chart
      • Broadcasting
      • Band Plans
      • Monitoring
    • Guidelines (ALL)
  • Consumer Information
  • Public Register
  • Minister’s Statements
  • Contact Us
  • Universal Access & Service (UAS)
  • Consultations & Inquiries
    • Consultative Papers
    • Public Inquiries
  • Legislative
    • Acts
    • Declarations
    • Determinations
    • Gazettes
    • Policies (ALL)
    • Regulations (Statutory Instrument) – ALL
  • Application Forms (ALL)
  • Downloads
  • Careers (Vacancies)
  • Annual Reports

Home » Public Notices » Consumer Complaints Management System Guideline “The Guideline”

Consumer Complaints Management System Guideline “The Guideline”

24 November, 2025 Public Notices

Guideline Document:

CONSUMER COMPLAINTS MANAGEMENT SYSTEM GUIDELINE “The Guideline”
Type: pdf &nbsp Size: 341.38 KB&nbsp Uploaded: 24-Nov-2025

In the Public Register:

Guidelines (ALL)

Other Items

  • Newsletters
  • Cybercrime & Cybersecurity
  • PNG Internet Exchange Point (IXP)
  • Girls in ICT (GICT)
  • PNG Computer Emergency Response Team (CERT)
  • International Events
  • Events
  • Consumer Information
  • Tenders/Bids
  • Careers (Vacancies)
  • Contact Information
Other Items
  • Newsletters
  • Cybercrime & Cybersecurity
  • PNG Internet Exchange Point (IXP)
  • Girls in ICT (GICT)
  • PNG Computer Emergency Response Team (CERT)
  • International Events
  • Events
  • Consumer Information
  • Tenders/Bids
  • Careers (Vacancies)
  • Contact Information
Contact Information

NICTA
P.O. Box 8444,
BOROKO, NCD,
Papua New Guinea

PHONE: (675) 303 3200
FAX: (675) 325 6868 / (675) 300 4829

View Full Contact Information

Follow Us
  • facebook
  • x
  • Downloads
  • Consumer Information
  • Careers (Vacancies)
  • Tenders/Bids
  • Contact Us
  • Privacy Policy

Copyright © 2019 National Information & Communications Technology Authority (NICTA) of Papua New Guinea