Day 1/5 – What is LEO Satellite Technology?
LEO stands for Low Earth Orbit. LEO satellites are broadband service positioned closer to the Earth. The system uses a constellation of low-orbit satellites to provide internet connectivity directly to user terminals installed in homes, businesses, institutions, and remote locations.
OneWeb and Starlink are examples of a licensed LEO satellite operators in Papua New Guinea.
Frequently Asked Question:
Q. Does NICTA Sell Starlink Terminal/Services?
A: NO! NICTA is the regulator of ICT operators in PNG.
NICTA DOES NOT sell, endorse or promote service providers products or services.
Day 2/5 – THE ICT Ecosystem in PNG
LEO satellite technology complements the existing ICT services provided by Internet Service Providers (ISPs) and Mobile Network Operators (MNOs) in Papua New Guinea.
No single technology can solve Papua New Guinea’s connectivity challenges. Mobile, fiber, submarine cable, microwave and satellite systems all have important roles to play in bridging the digital divide.
Different technologies serve different ICT needs.
NICTA’s ROLE
To ensure fair ICT competition, service providers compliance and consumer protection
Day 3/5 – NICTA ICT LICENSES
NICTA issues ICT License after service providers meet all requirements (regulatory assessment, technical review, spectrum consideration, compliance and legal processes)
NICTA regulates licensed ICT operators to ensure:
- Fair competition
- Consumer protection
- Industry compliance
- Quality service delivery
- Growth of the digital economy
A regulated ICT environment helps create safer, more reliable, and accessible communication services for all Papua New Guineans.
Day 4/5: Consumers Rights and Responsibilities
Consumers have ICT rights and are also encouraged to be responsible users online.
YOUR ICT RIGHT:
Access reliable ICT services
Be treated fairly by service providers
Protect your personal information
Report complaints through official channels
YOUR ICT RESPONSIBILITY:
Use digital services respectfully
Practice safe online behavior
Protect your accounts and information
Avoid sharing false or harmful content
A safer digital environment starts with responsible ICT usage from everyone.
Day 5/5 – Weekly Recap & FAQ
This week we covered:
- What LEO satellite technology is
- The role of different ICT technologies in PNG
- NICTA’s licensing and regulatory responsibilities
- Consumer rights and responsible online behaviour
LEO satellite technology is one part of Papua New Guinea’s growing ICT ecosystem. Mobile, fibre, microwave, submarine cable and satellite technologies all play important roles in improving connectivity across the country.
NICTA continues to regulate ICT operators to ensure fair competition, consumer protection, compliance and reliable service delivery for all Papua New Guineans.
Frequently Asked Questions:
Q. Is Starlink the only LEO satellite provider in PNG?
A: NO! Starlink is one example of a licensed LEO satellite provider in Papua New Guinea.
Q. Does NICTA provide internet services or sell Starlink products?
A: NO! NICTA is the regulator of ICT operators and services in PNG. NICTA does not sell, endorse or promote service providers products or services.
Q. Can businesses legally resell Starlink services in PNG?
A: YES — however businesses must comply with NICTA licensing requirements and obtain authorization from Starlink before operating as a reseller.
Q. Why does NICTA regulate ICT operators?
A: Regulation helps ensure fair competition, consumer protection, industry compliance, service quality and growth of the digital economy.
Q. What should consumers do if they experience ICT service issues?
A: Consumers are encouraged to contact their service provider first and report complaints through official channels where necessary.
A safer and more connected Papua New Guinea requires responsible consumers, compliant operators and fair ICT regulation.