Skip to content
  • Home
  • About Us
  • Public Register
  • Licensing
  • Consumer
  • Regulatory
  • Consultations+Inquiries
  • Public Notices
  • News
  • Reports & Publications
Contact us
Log in

OTHER
  • Universal Access & Service (UAS)Universal Access & Service (UAS) Website
  • Careers
  • Tenders/Bids
  • Request for Proposal (RFP)
  • PNG Internet Exchange Point (PNGIXP)
Licensing
  • Licensing Overview
  • Licensing Categories
  • Application Process
  • Licensing Fees
  • Frequently Asked Questions (FAQ)
  • Licensing Application Forms
  • Registered Licensees
Consumer Information
  • Overview
  • Consumer Rights & Responsibilities
  • Complaints Handling & Redress
    • Investigations (Consumer Complaints)
  • Digital Literacy & Online Safety
  • Market Tools
  • Resources & Downloads
Consultations & Inquiries
  • View all Consultations and Inquiries
Regulatory
  • Acts
  • Declarations
  • Gazettes
  • Policies
  • Regulations
  • Legislative
  • Guidelines
  • Rules
  • Determinations
  • Radio Spectrum
    • Band Plans
  • Numbering
  • Broadcasting
  • Price Regulation
  • Access and Interconnection
  • Technology Standards
  • Cyber
Media Centre
  • Public Notices
  • News
  • Events
  • Press Releases
  • Reports & Publications
  • Newsletters
  • International DaysGirls in ICT Day
  • Images & Videos Gallery

National Information & Communications Technology Authority

Inform | Communicate | Transform

National Information & Communications Technology Authority

  • Home
  • About Us
  • Public Register
  • Licensing
  • Consumer
  • Regulatory
  • More
    • Consultations+Inquiries
    • Public Notices
    • News
    • Reports & Publications
Contact us
Log in

Consumer Protection Rule Amendment 2024 (DRAFT)

Published:

16 May 2025
Categories: Consultations and Inquiries, Public Consultation

Closing Date/Time for Comments:November 26, 2026 5:00 pm

Status:OPEN

Public Notices
NICTA Public Notice 2nd Extension of Deadline.pdfPublished –
NICTA Public Notice 2nd Round Public Consultation Oct 2025.pdf
Consultation Papers
Consumer Protection Rule Amendment 2025 Consultation Paper.pdf
Draft Consumer Protection Amendment Rule 2024 Outline Annotated.pdf
Submission
Digicel PNG Submission on NICTA Consultation on Consumer Protection Rule.pdfPublished 17 Jul 2025
Vodafone PNG Submission Consumer Protection Rule Amendment 2025 & Consumer Complaints Management SystemPublished 17 Jul 2025
Garamut Connect Limited.pdfPublished 17 Jul 2025
My Net – Food Mart – Seeto Kui.pdfPublished 17 Jul 2025
Telikom SubmissionPublished 17 Jul 2025
Response to Comments Report
Response to Comments Report on Revised Consumer Protection Rule 2025.pdfPublished 27 Oct 2025


←Previous: Consumer Complaints Management System (Proposed Guidelines)
Next: DRAFT Spectrum Outlook & Roadmap 2025 to 2030 (Public Consultation)→

Useful Links

  • Licensing Information
  • Type Approval
  • Radio-Frequency Spectrum Allocation Chart

External Links

  • Universal Access & ServiceUniversal Access & Service
  • Department of ICT PNGDepartment of ICT PNG
  • ICCCIndependent Consumer and Competition Commission (ICCC)
  • PNG National Information Center
  • International Telecommunication Union (ITU)
  • Asia-Pacific Broadcasting Union (ABU)
  • Asia-Pacific Telecommunity (APT)

Contact Details

NICTA
P.O. Box 8444,
BOROKO, NCD,
Papua New Guinea

PHONE: (675) 303 3200
FAX: (675) 325 6868 / (675) 300 4829

© Copyright 2026 National Information and Communications Technology Authority

|

  • Privacy Policy
  • Terms and Conditions
  • Contact Us